Terms & Conditions for Weekly Pool Service

Good Vibes is not responsible for: maintaining water levels in pools & spas. Taking off pool covers or damage to them if we do (we don’t remove manual pool covers), cleaning and/or removal of oil, scum, mineral deposits on tile or pool finish, lost animals, clean-up of excess debris due to nature or vandalism, removing pool toys and floating accessories from pool. 

Weather, Holidays, & Vacation:  On raining days we will only do chemicals & empty skimmer baskets. We do not service on major holidays, customer gets 48 services a year, monthly service are based off 4 services, months with a 5th service week are done for free and banked for vacation. We take 4 weeks vacation a year (one week vacation very quarter). When we take vacation customers are responsible for adding chemicals to pool (if needed) and emptying baskets and pool cleaner, we will leave extra chemicals at the account and text or email instructions for the customer (if needed).

Gates & Dogs: Customer is responsible keeping gates in working order & unlocked. We love friendly dogs but all aggressive dogs should be secured ( if we can’t access your yard for any reason like a broken gate, locked gate, or aggressive dog, ect…we will skip your service that week with no refund or discounted rate) 

Annual Chemical Fee: there is a $99 Annual fee in February to cover costs for chemical replacement & adjustments due to rain & organics incurred during winter months. It also covers the additional chems used during the Swim Season. Pricing: $99 for pools up to 20k gallons, $109 for pools 21k-30k gallons, $119 for pools 31k-40k gallons. NOTE: This fee is only for customers that were on service the previous year, new customers do not have to pay this fee. 

Annual Pool RX Fee: there is a $99 Annual Pool RX Mineral Ball fee in May. We will install a Pool RX Mineral Ball in all our pools to Prevent Algae during the Swim Season. Pool RX Mineral Balls will prevent algae for up to six months. We will not service pools without PoolRX during the swim season (Memorial Day Weekend to Labor Day Weekend). Pricing: $99 for pools up to 19k gallons, $119 for pools 20k+ gallons.

Filters: $90 per cleaning or $15 per month for 2 filter cleanings a year.

Vacuum: We vacuum upon request only and we require a 24 hours notice before your regular service day. Its $40 for up to 20 minutes of vacuuming. If pool needs more than 20 minutes the rate is $2 a minute. We don’t vacuum sand or rocks, we only vacuum light debris a dime size or bigger. 

Salt Pools: we salt pools in the spring at a rate of $25 per bag brushed in. If customer buys their own salt we will brush it in at a rate of $10 per bag.

Salt Cell Cleaning: we clean Salt Cells at a rate of $50 per cleaning. 

Service Frequency– We do weekly services only, we don’t do Bi-Weekly (every 2 weeks) services. 

Billing: Bill on the 5th of the service month, bills due by the 20th, $25 late fee, $25 return check fee. Any account that is 2 months past due will be placed on hold until paid. All months are based off 4 services.  

Service agreements are contingent upon customer keeping the pool support equipment in working condition and having no leaks in pool. All pools are required to have a Pool Sweep or Robot that efficiently cleans the bottom of the pool. Equipment Repairs and programming systems are not apart of weekly services but can be done for an extra charge.